Customer Service Representative

Healthcare Customer Service Representative
Location: Remote (within 2 hours of Ocala, Orlando, or Port Richey, FL)
Hourly Pay: $13.00

Overview:
We are looking for compassionate and dependable Healthcare Customer Service Representatives to support our senior customers by helping them navigate their healthcare options. In this role, you will provide guidance on sensitive healthcare topics, offering clear and empathetic communication. If you have strong interpersonal skills and enjoy helping seniors, we encourage you to apply.

Key Responsibilities:

• Assist senior customers by providing clear, patient, and empathetic support for healthcare-related inquiries.
• Address customer questions and concerns with professionalism, maintaining a sensitive and respectful approach.
• Offer accurate and up-to-date information on healthcare options, including coverage details.
• Efficiently manage customer interactions to ensure satisfaction and positive outcomes.
• Follow compliance regulations and handle sensitive customer information with confidentiality.

Qualifications:

• Excellent communication skills, with a focus on empathy, patience, and understanding when working with a senior audience.
• Strong time-management skills and the ability to work during designated business hours.
• Must live within 2 hours of Ocala, Orlando, or Port Richey, FL, to pick up necessary equipment.
• Basic computer proficiency and the ability to use customer service platforms.
• Dependability, a strong work ethic, and a passion for assisting seniors with their healthcare needs.

How to Apply:
Complete this brief screening form, and our team will contact you: Application Form